Privacy Policy

Your privacy is important to us

At Timberlodge we are committed to protecting your privacy. Please read on for more details about our privacy policy.

Personal information

All personal/company information provided or to be gathered by Timberlodge Products is kept private. We will not share any information gathered with third parties unless stated or permission is otherwise granted. We will delete your personal information 1 year after the expiry of your warranty.

What information do we collect and how is it used?

If you give us any contact details while conducting business with us they will be kept private but may be stored on our systems for marketing and research purposes. They will not be sold or distributed to any third party without your permission. If you would like us to delete your information from our system(s) please contact us.

We may collect your telephone number during regular business and also in case we need to contact you urgently if there is a problem or query with your order.

We may also use the order details to occasionally notify you about changes to the web site, new services and special offers we think you may find useful. You can opt out by contacting us.

Is my information protected?

The UK Data Protection Legislation dictates that we follow strict security procedures in the storage and disclosure of information which you have given us.

What are “cookies”?

Our web site may add cookies to your browser. Cookies are small packets of information that are stored by your web browser onto your hard drive. They are harmless but may be deleted via your internet options. Occasionally we store information about your last visit to the web site, but no personal information will be stored.

Your consent

By using this web site, you agree and consent to the collection and use of this information by Timberlodge Products Ltd.